Istanbul Metropolitan Municipality
ANNUAL REPORT ’12
“Istanbul
is a summary of our history
and civilization. (1923)”
From Mayor My Fellow Citizens,
I feel honoured to present our services to our citizens and Istanbul as a requirement of social municipalism together with our investments we make every year as the local government to our citizens and our esteemed members of municipal assembly.
While preparing our “Annual Report”, we set accomplishing, achieving and presenting more than what had been done in the previous year as a target ever since the day we took over the duty until today.
At our present time, we reside in a city which continuously remains on the world agenda. The decisions to give direction to the world are taken in scope of the congresses held in Istanbul.
Our congress halls will render service with full capacity until 2017 so as to host the entire world. While this makes us proud on one hand, increases our responsibilities on the other.
We intensified the effort we devote in the provincial diplomacy even more than before. While this is an important step in terms of seeing, evaluating, adopting and implementing the chancing conditions of the world, it should also be perceived as a requirement to make the leadership in local government sustainable. Mobilizing and activating the services as an important stage to become a smart city is only one of those that should be expressed in respect to developedness.
To make the best of identifying the future objectives our Istanbul and to work in a planned and systematical fashion are indispensable matters of fact in respect to maintain a sustainable development. The budgets created as a result are realized in a parallel degree. The target is to ensure accurate identification of the priorities and maintain the activities in the level of world standards and quality. With this mentality, we continue our endeavoring with a focus on making Istanbul the culture, art, education and finance center of our century.
The issue of transportation still keeps occupying the first place in the ranking of our agenda. Therefore, the resources allocated to this matter from our budget are large proportionally. We set increasing the rate of public transportation utilization through modernizing our public transportation services as target since it is an indicator of developedness. According to our current work pace, the objective is increasing the number of citizens using public transportation in 2014 to 4 million and 950 thousand of citizens and reaching the number of 7 million passengers at the 100th anniversary of the establishment of our Republic.
We are well aware of global warming and other climate changes and we also take our place in decisions taken on the international level. In this framework, our objective is to hand down a viable world city to the future generations. Our efforts toward expanding green spaces increasingly continue. Our wastewater treatment plants, as well as activities of solid waste disposal and recycling, energy generation draw worldwide attention.
Furthermore, we continue our urban transformation projects in three categories, namely earthquake-oriented, strategic targeted and historic urban transformation.
When Third Bosporus Bridge, Marmaray, Third Airport and Channel, which can be seen as the greatest investments of the history of our Republic and included in the schedule of the Central Government, are brought to completion and put into the service for Istanbul citizens, I can feel the happiness our people will experience as one of us.
We estimated the expenditure budget for all of our activities that we shortly mentioned some of which above and the details of which you can see through in this book as TRY 7,300,000,000; whereas our income budget is TRY 6,600,000,000. While the accrual rate of our expenditure budget exceeded 98%’s, we realized our income budget with a rate of 112,48% with a significant performance. We achieved this result through nearly 100% realization of our ventures and proprietary incomes. We focused our objectives to the sustainable future of Istanbul through optimizing our resources in the most accurate, most economic, most efficient and most rational fashion by also looking after all of our service areas.
While presenting the Annual Report for 2012, I would like to thank to the employees on every level of our Municipality, particularly to our esteemed Municipal Assembly members. I would like to take this occasion to present my compliments and respect to all Istanbul residents.
Table of Contents
Istanbul Metropolitan Municipality
ANNUAL REPORT 12
COPYRIGHT
NAME: ISTANBUL METROPOLITAN MUNICIPALITY ANNUAL REPORT FOR 2012
Prepared by: IMM DEPARTMENT OF FINANCIAL SERVICES – DIRECTORATE OF STRATEGIC PLANNING Category: Report
Page Designing- Printing: Pasifik Ofset Page: 252
Date of Publication: April 2013 Legal Basis: Laws no 5393 - 5216 and 5018
içindekiler
Table of Contents
Evaluation of Corporate
Ability
and Capacity Performance
Information General
Management
KÜNYE
ADI: İSTANBUL BÜYÜKŞEHİR BELEDİYESİ 2012 FAALİYET RAPORU
Hazırlayan Birim: İBB MALİ HİZMETLER DAİRE BAŞKANLIĞI - STRATEJİ GELİŞTİRME MÜDÜRLÜĞÜ Kategori: Rapor
Sayfa Tasarımı - Baskı: Pasifik Ofset Sayfa: 252
Yayın Tarihi: Nisan 2013
Kanuni Dayanak: 5393 - 5216 ve 5018 sayılı kanunlar
12 226 234
Table of Contents
Transportation Services
Management
Housing
Management Social
Support Services
Management
Health Services
Management
içindekiler
Kent ve Toplum Düzeni Yönetimi Kültür
Hizmetleri Yönetimi Çevre
Yönetimi
Afet
Yönetimi
66 84 126 148
Table of Contents
Urban
and Public Order
Management
Culture Services
Management
Environment
Management Disaster
Management
158 186 200 212
GE NE R AL MA N AG EME NT
Istanbul Metropolitan Municipality
ANNUAL REPORT 12
Le L eg ga al l O O b b li l i ga g a ti t i on o ns s a a nd n d L Le eg gi is s la l a t t io i on n An A na a ly l ys si i s s
Co C or re e P P ol o li ic ci ie es s a an nd d P Pr ri io o ri r it ti ie es s
O O b b j j e e c c t t i i v v e e s s a a n n d d T T a a r r g g e e t t s s o o f f t t h h e e Ad A d mi m in ni is st tr ra at t io i on n
C C o o rp r p or o ra at t e e S St t ru r uc c t t ur u re e
St S t ra r at te eg gy y D De e ve v el lo op p me m en n t t a an nd d P Pl la an n ni n in ng g
Pr P ro oj je ec ct t D De e si s ig gn n an a n d d I Im m pl p le em m en e nt t at a t io i on n
H H u u m m a a n n R R e e s s o o u u r r c c e e s s M M a a n n a a g g e e m m e e n n t t
Ma M an n ag a ge em me en nt t o of f F Fi i na n a n n ci c i al a l R R es e so ou ur r ce c es s
P P r r op o pe e rt r ty y M Ma an na a ge g em me en nt t
In I n fo f or r ma m a ti t io on n S Sy ys st te em ms s M Ma a na n ag ge em m en e nt t
Su S up pp p or o rt t S S er e rv v ic i ce e s s M Ma a na n a ge g e m m en e nt t
Go G oo od d s s M Ma a na n a ge g e me m en nt t
Ma M an n ag a ge em me e nt n t o of f R Re el l at a t io i on ns s in i ns si i de d e/ /o ou ut ts s i i de d e o o f f Mu M un ni i c c ip i p al a l i i ty t y
Pu P ub bl l ic i c R R el e l a a ti t i on o ns s
Do D oc c um u me e nt n t & & A Ar rc c h h iv i ve e M Ma a na n ag ge e m m en e nt t
ISTANBUL METROPOLITAN MUNICIPALITY I 2012 ANNUAL REPORT N
GENERAL MANAGEMENT 14
GENERAL MANAGEMENT
MISSION
VISION
“To deliver the municipal services with superior, innovative, efficient, and effective governance mentality as a part of our historic duty for Istanbul, the cradle of civilizations, in order to improve the quality of urban life, promote Istanbul’s authentic identity and contribute to Istanbul’s status as a highly esteemed world city.”
“The pioneering and leading municipality reshaping Istanbul as a sustainable world city of superb quality of living and preserving the unique heritage of Istanbul as the global face of Turkey and its window to the world.”
PRINCIPLES
Justice
Our municipality takes as a principle to behave in a way that protects rights of all of our shareholders in accordance with the rights and laws while rendering public service.
Trust
Our municipality takes as a principle to earn the trust of the people in Istanbul, its employees and other shareholders, and to be worthy of such trust.
Transparency
Our municipality takes as a principle to be transparent and accountable while rendering public service.
Quality
It is a principle that services rendered by our municipality satisfy the requirements and expectations of Istanbul and its residents at the most optimum level in a manner of quality.
Efficiency
Our municipality takes as a principle to utilize its resources in line with its principles of efficiency, effectiveness and economy.
Participation
Our municipality takes as a principle to ensure social dialog, contribution and appropriation through meeting on
common basis with its shareholders by means of communicating with all relevant parties under a
participatory understanding while planning and rendering its services.
Leadership
It takes as a principle to be decisive, self-confident, bold, enterprising, innovative, leading and pioneering municipality.
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Changes in social, political and economic conditions have started influencing public administrations in the last quarter of the 20th century. This process gained momentum particularly economic depressions experienced in 1970’s in the world, changes in organizational theories, differentiation in competition understanding of private industry, advances in information and communication industry, emergence of civil society as a new actor and local administrations coming to the forefront compared to central administrations;
and public administrations entered into the process of a rapid shell changing.
In the light of such developments, major changes have acquired currency for structure, operation, function and presentation of public services. Such changes ensured that strict structures acquired flexibility; vertical structures turned into horizontal ones; confined structures became transparent, centralist structures transferred their authority and power to local ones;
understanding of incontestability and immunity gave way to accountable structures. Furthermore, a new understanding where prescriptivism gave way to being citizen-oriented; approaches and principles such as quality, efficiency, effectiveness, reliability came into prominence for services gained strength in all structures rendering public goods and services.
The title of General Management includes legal obligations and legislation analysis, core policy and priorities, objectives and targets, corporate structure, corporate cooperation and public relations. Within the context of corporate structure; corporate activities which will contribute to Istanbul residents directly or indirectly are included. In this regard; subjects such as strategic management, human resources management, management of financial resources, information systems management, corporate assistance services, property management, internal audit, inspection, law, corporate correspondence and archiving management as well as affiliate management are mentioned.
While maintaining all of these activities, expenditure details of activities in the sector are included under the titles of sector and sub-sector classified in the report; and general management expenditures made for activities (stationery, toner, inventory purchases and consumable materials) are also included in
“Table of General Management Sectoral Expenditures for Activity Year”
excluding personnel expenses at the end of the page in this chapter.
ISTANBUL METROPOLITAN MUNICIPALITY I 2012 ANNUAL REPORT
GENERAL MANAGEMENT 16
LEGAL OBLIGATIONS AND LEGISLATION ANALYSIS
There is a legal infrastructure upon which all services rendered by Istanbul Metropolitan Municipality which is a public organization are based. In this context, there are a number of legislation provisions regulating duties, powers and responsibilities of Istanbul Metropolitan Municipality; however, Metropolitan Municipality Law No 5216, Municipal Law No 5393 and Public Financial Management and Control Law No 5018 primarily play a determining role among them. Furthermore, many other regulations on municipal service areas and general municipal management are also direction indicators.
Basic duties, powers and responsibilities of metropolitan municipalities are as below according to the Article 7 of Metropolitan Municipality Law No 5216:
In consultation with the district and first-tier municipalities, prepare the metropolitan municipality’s strategic plan, annual targets, investment programs and, accordingly the budget.
In compliance with the environmental plan, and within the metropolitan municipality and adjacent areas, draw up or cause to draw up, and approve and implement, the master plan of every scale between 1:5,000 and 1:25,000; approve, either unchanged or with amendments, the implementation plans drawn up in compliance with the master plan by the municipalities located in the metropolitan municipality, and any amendments to such plans, as well as the municipalities’ plotting plans and land development rehabilitation plans, and monitor the implementation of such plans; and draw up or cause to draw up the urban implementation plans and plotting plans of district and first-tier municipalities which fail to draw up those plans within one year of the entry into force of the master plan.
Draw up and license land development plans, plotting plans of all scales, and all land development implementations in connection with the design, construction, maintenance and repair works as required by the metropolitan municipality’s statutory duties and services, and exercise the powers conferred on municipalities by the Law No. 775 dated 20.7.1966 on Squatter Houses.
Issue permits to and inspect businesses in zones built or operated by the metropolitan municipality, and businesses to be operated in zones under the metropolitan municipality’s responsibility.
Exercise the powers provided for in Article 69 and 73 of the Law on Municipality.
Draw up or cause to draw up and implement the metropolitan transport master plan; plan and coordinate transport and public transport services; designate the numbers, fares and schedules, timing and routes of any type of service and public transport vehicles that are operated on land, sea, water and rail ways, together with taxis; designate and operate or cause to operate or lease thestops and vehicle parking spots on motorways, roads,
avenues, streets, squares and similar places; carry out all works of traffic arrangement as assigned to the municipalities by laws.
Build or cause to build, maintain and repair squares, boulevards, avenues and main roads within the metropolitan municipality’s purview, impose obligations with regard to the buildings thereon in accordance with urban design projects; determine the sites where notices and advertisements are to be posted, and their shapes and sizes; and perform the tasks for the naming and numbering of squares, boulevards, avenues, roads and streets and the numbering of the buildings thereon.
Set up geographic and urban information systems.
In accordance with the principle of sustainable development, ensure the protection of the environment, agricultural land and water basins; plant trees; gather polluting businesses, recreational facilities and other businesses that have impact on public health and environment in specific places of the city; designate storage areas and sales points for building materials, scrap materials, and storage areas for excavated soil and rubble, sand and gravel, places for the sale and storage of wood and coal; take necessary measures to prevent environmental pollution in such areas and places and during transport; draw up or cause to draw up the metropolitan area’s solid waste management plan; except for the collection of solid waste at origin and the transport of such waste to the processing plant, provide services for the recycling, storage and disposal of solid waste and excavated soil, establish or cause to establish, operate or cause to operate facilities for the purpose;
provide services concerning industrial and medical waste, establish or cause to establish, operate or cause to operate facilities for the purpose; collect or cause to collect waste from maritime vessels, treat such waste and make the necessary arrangements in this regard.
Issue permits to and inspect grade one polluting businesses, including foodstuff enterprises, establish and operate laboratories to test foodstuffs and beverages.
Provide municipal police services in areas under the metropolitan municipality’s authority and zones operated by the metropolitan municipality.
Build or cause to build, operate or cause to operate or license passenger and freight terminals and closed and open parking spaces.
Build, cause to build, operate or cause to operate social facilities serving the entire metropolitan area, regional parks, zoos, animal shelters, libraries, museums, sporting, leisure and recreational facilities and similar facilities; where necessary, provide amateur sports clubs with equipment and secure the requisite support;
organize sports competitions between amateur teams and, by a resolution of the metropolitan assembly, reward athletes who showed outstanding performance or received first three places in competitions inside or outside the country.
Where necessary, build premises and facilities for health-care, educational and cultural services, carry out all forms of maintenance of and repairs to premises and facilities owned by public entities for such purposes and secure the necessary equipment for them.
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Ensure the conservation of cultural and natural assets, of the historical urban fabric and of areas and functions of historical significance to the town, carry out maintenance and repairs for the purpose and, where conservation is impossible, reconstruct them in their original form.
Provide metropolitan public transport services, and to this end, establish or cause to establish and operate or cause to operate such facilities, and issue licenses for public transport vehicles, including taxis and service buses, on land and sea within the metropolitan boundaries.
Provide water supply and sewer services and build or cause to build and operate the necessary dams and other facilities for the purpose; rehabilitate streams; market spring water and produced water.
Designate cemetery areas, build, operate or cause to operate cemeteries, and provide burial services.
Build, cause to build, operate or cause to operate wholesale food markets and slaughterhouses of all kinds; issue permits for, and inspect, private markets and slaughterhouses to be built on locations indicated in the land development plan.
In accordance with provincial-level planning, make metropolitan-level plans and other preparations relating to natural disasters; where necessary, provide other disaster areas with support in the form of equipment and supplies; provide fire-fighting and emergency services; designate production and storage locations for explosives and inflammable substances, inspect homes, businesses, recreational facilities, factories, industrial enterprises and public entities with regard to fire and other disaster prevention measures and issue the statutory permits in this respect.
Manage and develop health care centers, hospitals, mobile health care units and social and cultural services of all kinds for adults, elderly people, persons with disabilities, women, young people and children, and to this end, establish, operate or cause to operate social facilities, open vocational training and skills courses; cooperate with universities, colleges, vocational schools, public entities and civil society organizations in the provision of such services.
Install, cause to install, operate or cause to operate central heating systems.
Evacuate and demolish buildings that are liable to cause a disaster or that constitute danger to life and property.
On the other hand, there are a number of legislation provisions affecting Istanbul Metropolitan Municipality directly or indirectly and some laws influencing its services are given in the relevant table by their titles.
Table 1 Legislations on General Management Law No. 193 on Income Tax
Law No. 197 on Motor Vehicles Tax Law No. 213 on Tax Procedure
The Elementary Education and Education Law No. 222 Law No. 298 on Basic Provisions on Elections and Voter Registers Stamp Tax Law No. 488
Social Insurance Law No. 506 Decree Law No. 573 on Private Education Law No. 652 on the Organization and Duties of MONE Law No. 657 on Civil Servants
Municipality Assembly Decision No. 812 Law No. 818 on Obligations Law No. 854 on Sea Labor Law No. 1319 on Real Estate Tax Labor Law No. 1415 Law No. 1512 on Notary Public National Education Principle Law No. 1739 Law No. 2004 on Execution and Bankruptcy Law No. 2464 on Municipality Incomes Law No. 2577 on Administrative Juricidial Procedure Law No. 2709 on the Constitution of the Republic of Turkey Law No. 2821 on Trade Unions
Law No. 2822 on Collective Labour Agreement, Strike and Lock-Out State Tender Law No. 2886
Law No. 2942 on Expropriation Law No 2946 on Public Housing Value Added Tax Law No 3065 Right to Petition Law No 3071
Law No. 3146 on the Organization and Duties of the Ministry of Labor and Social Security Law No. 3289 on Organization and Duties of Directorate General of Sports Law No. on 3308 Vocational Education
Law No 3473 on Destruction of Redundant Documents and Materials Law No 3628 on Financial Disclosure and Combating Bribery and Corruption Law No 3723 on Ratification of the European Charter of Local Self-Government Law No. 3797 on the Organization and Duties of the Ministry of National Education Customs Law No. 4458
Law No 4483 on Trials of Civil Servants and Other Public Officers Law No 4688 on Civil Servant Union
Law No 4706 on Making Amendment on Assessment of Immovable Properties belonging to the Treasury and Value Added Tax Turkish Civil Code No. 4721
Public Procurement Law No 4734 Law No 4735 on Public Procurement Contracts
Law No. 4736 pertaining to Tariffs for Goods and Services Produced by Public Enterprises and the Amendments of Certain Laws Law No 4759 on Provincial Bank
Law No. 4760 on Special Consumption Labor Law No. 4857
Right to Information Act No. 4982
Law No 5018 on Public Finance Management and Control Law No 5070 on Electronic Signature
Law No 5188 on Private Security Services Law No 5216 on Metropolitan Municipalities Turkish Criminal Code No. 5237 Special Provincial Administration Law No. 5302 Law on Retirement Fund No. 5434 Law No. 5355 on Unions of Local Governments Law No. 5369 on Provision of Universal Service Municipality Law No. 5393
Turkish Statistical Law No. 5394
Law No. 5398 Amending the Law and Some Laws pertaining to Regulating Privatization Applications and Amending Some Laws and Decree Laws
Law No. 5449 on Development Agencies
Law No. 5458 on Rescheduling of Social Security Premium Debts and Amendment on Some Laws
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GENERAL MANAGEMENT 18
Table 1 Legislation on General Management Law No. 5490 on Civil Registry Services
Law No. 5502 Social Security Institution
Law No. 5510 on Social Security and General Health Insurance Law No. 5548 on Public Institution (Ombudsman) Authority Law No. 5580 on Private Education Institutions Passport Law No. 5682
Foundations Law No. 5737
Law No. 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various Laws Law No. 5779 on Apportionments from General Budget Tax Revenues to Special Provincial Administrations and Municipalities
Law No. 5809 on Electronic Communication
Law No. 5828 on Central Administration Budget for the Year 2010 Law No. 6085 on the Court of Accounts
Law No. 6098 on Turkish Obligations Law No. 6107 on Provincial Bank Inc. Co.
Law No. 6112 on the Establishment and Broadcasting Services of Radio and Television Law No. 6183 on the Procedure for the Collection of Public Receivables
Allowance Law No. 6245
Law No. 6260 on Central Administration Budget for the Year 2012
Law No. 6292 on supporting the development of forest villagers, valuation of areas taken out of forest area borders on behalf of the Treasury and vending of agriculture lands owned by the Treasury
Law No. 6356 on Trade Unions and Collective Labor Agreements Metropolitan Municipality Law No. 6360
Law No. 6570 on Real Property Leases Notification Law No. 7201 Municipal Collection Regulation
Regulation on Procedures and Principles on Internal Control and Prime Financial Control Local Administrations Budget and Accounting Regulation
Local Administrations Vouchers Regulation
Water Products Wholesale And Retail Sale Places Regulation Regulation on Procedures and Principles for Strategic Planning in Public
Regulation on Amending Regulation to be Prepared by Public Administrations of Performance Programmes Regulation on Procedures and Principles to Follow for Public Services Presentation
Regulation on Annual Reports to be Prepared by Public Administrations Regulation on Working Procedures and Principles of Strategy Developing Units Governing Regulation for Service Procurement Tenders
Local Administrations Reconciliation Regulation
Regulation on Procedures and Principles to Follow for Public Services Presentation Governing Regulation for Goods Procurement Tenders
Public Archiving Services Regulation Electronic Document Standard Circular Public Organization Database
Approval from Prime Ministry Higher Council of Planning
Communiqué on the Implementation of Decision pertaining to Public Aids in Investments Communiqué Regulating Hunting Water Products for Amateur (Sportive) Purpose Communiqué Regulating Hunting Water Products for Commercial Purpose Moveable Goods Regulation General Communiqué
Moveable Goods Regulation General Communiqué (Issue No. 2) Moveable Goods Regulation
Governing Regulation for Goods Procurement Tenders Archive Regulation
Resource. Department of Financial Services, 2012
Table 2 Legislation on Housing Management Law No. 634 on Property Ownership
Law No. 775 on Squatter Housing
Law No. 1164 on Land Production and Utilization Law No. 2863 on Protection of Cultural and Natural Property Law No. 2873 on National Parks
Expropriation Law No. 2942 Law No 2960 on Bosporus Law No 2981 on Housing Amnesty Law No 2985 on Mass Housing Law No. 3194 on Housing Cadastry Act No 3402 Coastal Law No. 3621
Law No. 4708 on Construction Inspection
Law No. 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and Protection Law No. 5543 on Settlement
Forest Law No. 6831
Regulation on Implementation of Coastal Law
Resource. Department of Financial Services, 2012
Table 3 Legislation on Transportation Management Services Law No. 1931 on the Organization and the Duties of Ministry of Transportation
Law No 2918 on Highway Traffic
Law No 3645 on İETT (Istanbul Electric Tramway and Tunnel Enterprises) Law No 4925 on Highway Transport
Istanbul Parking Regulation Highway Traffic Regulation
Regulation for Metropolitan Municipalities Coordination Centers
Resource. Department of Financial Services, 2012
Table 4 Legislation on Social Services Management Law No. 633 on the Organization and the Duties of Ministry of Family and Social Policies
Law No. 2022 on Attribution of an Allowance for Turkish Citizens 65 Years and Older Needing Assistance, Being Weak and Alone Law No. 2828 on Social Services and Child Protection Institution
Law No 2981 on Housing Amnesty Law No. 2985 on Mass Housing
Law No. 3294 on Encouragement of Social Cooperation and Solidarity Law No 3998 on Protection of Cemeteries
Law No 5378 on Disabled People and on Making Amendments in Some Laws and Decree Laws Law No 5395 on Child Protection
Law No 5490 on Civil Registry Services
Law No 5706 on Istanbul 2010 European Capital of Culture
Law No 5747 on Establishing Districts within Boundaries of Metropolitan Municipalities and Amending Various Laws Law No. 5774 on Amending the Law pertaining to Pensions for Successful Athletes and on the Granting of the State Sportsman's Title
Law No 5797 on Social Security and General Health Insurance
Law No. 5825 on Approving Confirmation of the Agreement on Disabled Rights Regulation on Constructing Burial Places and Funeral Transport and Burial Procedures Regulation on Swimming Water Quality
Regulation on Attribution of an Allowance for Turkish Citizens 65 Years and Older Needing Assistance, Being Weak and Alone
Regulation on Designating Disabled Needing Assistance and Determination of Principles for Care Services Regulation ın Service for Disabled Units of Metropolitan Municipalities
Regulation on Training and Working Principles of Staff to Render Sign Language Translation Services Regulation on Funeral and Burial Services of Directorate of Funeral Affairs
Implementation Procedures and Principles on the Duties and Work of Directorate of Funeral Affairs
Resource. Department of Financial Services, 2012
ISTANBUL METROPOLITAN MUNICIPALITY
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Table 5 Legislation on Health Services Management Law No. 1593 on Public Health
Law No. 3359 on Healthcare Services Fighting Against Hereditary Diseases Law No. 3960
Law No. 5179 on the Production, Consumption and Inspection of Food Law No. 5199 on Protection of Animals
Law No. 5510 on Social Security and General Health Insurance Law No 5996 on Veterinary Services, Plant Health, Food and Feed Law No. 6331 on Work Health and Safety
Regulation on Private Health Establishments that Diagnose and Treat Outpatients Regulation on Presentation of Domiciliary Care Services
Regulation on Tobacco Dependence Treatment and Training Units Regulation on Biocidal Products
Resource. Department of Financial Services, 2012
Table 6 Regulation on Environmental Management Law No. 2560 on Establishment & Duties of Istanbul Water and Sewage Administration Environment Law No. 2872
Law No. 4628 on Electricity Market Law No. 5627 on Energy Efficiency
Kyoto Protocol for United Nations Framework Convention on Climate Change Regulation on Control of Solid Wastes
Regulation on Control of Hazardous Wastes
Regulation on Assessment and Management of Ambient Noise Regulation on Assessment and Management of Air Quality Regulation on Landfilling of Wastes
Regulation on Control of Excavation, Construction and Ruin Wastes Regulation on Control of Water Pollution
Regulation on Control of Air Pollution Caused by Heating Regulation on Control of Vegetable Waste Oil
Regulation on Classification, Packaging and Labeling Hazardous Materials Regulation of Control of Solid Wastes
Regulation on Control of Hazardous Wastes Regulation on General Principles of Waste Management Regulation on Incineration of Wastes
Regulation on Discharge of Wastes Water into Sewage System Regulation on Control of Waste Battery and Accumulators Regulation on Control of Packaging Wastes Regulation on Control of Medical Wastes
Regulation on Waste Collection from Ships and Control of Wastes Regulation on the Permits and Licenses Required by Environment Law Regulation on Control of Exhaust Gas Emission
Resource. Department of Financial Services, 2012
Table 7 Legislation on Cultural Services Management Law No 2863 on Protection of Cultural and Natural Property
By-Law No. 2936 on Procedure and Principles of the Utilization of Works of Art Belonging to Public Institutions and Organizations
Law No 5366 on Usage of Timeworn Historical and Cultural Real Property with Restoration and Protection Law No 5706 on Istanbul 2010 European Capital of Culture
Law No 5846 on Intellectual Property Rights
Law No 6279 on Compiling Duplicated Intellectual and Artistic Works
Resource. Department of Financial Services, 2012
Table 8 Legislation on Urban and Social Order Management Law No. 1380 on Water Products
Law No. 1593 on Public Health
Law No. 1608 on Provisional Punishments to be given by Municipality Law No. 2918 on Highway Traffic
Law No. 3572 on Licenses for Opening and Operating Workplace Law No. 3713 on Fighting against Terrorism
Law No. 4077 on Consumer Protection
Law No 4207 on Preventing and Control of Damages Caused by Tobacco Products Law No. 4708 on Construction Inspection
Law No. 5015 on Petroleum Market Turkish Criminal Law No. 5237
Law No. 5307 on Liquefied Petroleum Gas (LPG) Market and Law on Amending Electricity Market Law Misdemeanor Law No. 5326
Law No. 5957 on Regulating Commerce of Fruits & Vegetables and Other Goods with Enough Supply and Demand Level Regulation on Licenses for Opening and Operating Workplaces
Municipal Police Regulation
Resource. Department of Financial Services, 2012
Table 9 Legislation on Disaster Management Law No. 5902 on Organization & Duties of Disaster and Emergency Management Administration Law No. 6306 pertaining to Redevelopment of Areas under Disaster Risk
Law No. 7269 on Measures and Assistance to Be Put into Effect Regarding Natural Disasters Affecting Life of General Public Regulation on Municipal Fire Department
Earthquake Regulation
Regulation on Protecting Buildings from Fire
Resource. Department of Financial Services, 2012
ISTANBUL METROPOLITAN MUNICIPALITY I 2012 ANNUAL REPORT
Istanbul Metropolitan Municipality
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CORE POLICIES AND PRIORITIES
Core policies and priorities steering services, activities and projects of Istanbul Metropolitan Municipality have focused on realization of vision elements specified in Strategic Plan. It is of importance that other policies and priorities are in compliance with plan, program, policies and priorities of current legislation and central administration; and capacity building criteria for the relevant acquis during European Union harmonization process are also considered for determining other policies and priorities.
Istanbul Metropolitan Municipality adopts the principle of participatory and pluralistic democracy and efficiency in administration in accordance with the policies of central administration. Corporate philosophy of our municipality is to render services in a participatory, transparent, fair, reliable, efficient way of quality according to the fundamental principle of satisfying local services while reconciling local differences.
Core policies and priorities for vision elements are as below:
Protecting Unique Heritage of Istanbul
Istanbul Metropolitan Municipality focuses its attention on
“protecting by use of” artifacts and places belonging to this heritage and on publicity activities in this regard for the purpose of reinforcing historical identity of the city while protecting and developing its natural, cultural and historical heritage.
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General Management 20
Increasing Quality of Life
Ensuring urban transport in a faster, more comfortable, safer, cheaper and accessible way is the basis of our transport policy. In line with this basic policy, it is targeted to increase the share of public transport in urban transport, to increase utilization rate of railway systems and to increase the share of marine transport.
Projects and services conducted for creating a greener, cleaner and healthier environment where people are happy and enjoy life are presented to the city and citizens after being prepared in accordance with European Union norms, in an aesthetic, efficient, effective, quality and economical manner.
For ensuring that environment and its related issues remain on the agenda of public opinion and our people for longer;
activities and events which will raise awareness of city residents on environment are pioneered, featured and supported.
Other elements of our environment policy include prevention of pollution of any kind before emerging, minimizing all pollutant parameters under the limit values accepted worldwide, conducting existing environmental plan practices in line with EU Environment Acquis; increasing the amount of active green area per person up to the level of world norms.
Basic policy for disasters is to prevent potential loss of life and property at the beginning by means of promoting, supporting and pioneering planning and construction of buildings and infrastructure systems and strengthening existing buildings in a way which will not be affected by disasters or which will be under minimum influence.
Activities for ensuring the sufficient quality and quantity of disaster response vehicles and equipment as well personnel responsible for disaster response are considered important and prioritized in order to provide sufficient, rapid and efficient response during disasters. In this context, special importance is attached to strengthening fire department in all aspects.
Training and information events as well as coordination activities for increasing the public and organizational awareness concerning actions to be taken in pre-disaster, disaster and post-disaster period are gained momentum and priority.
Protects on rehabilitation and/or disposal of unhealthy, insecure, unauthorized and unattractive construction zones included in the urban fabric and implementation of such projects are pioneered and supported through ensuring encouraging conditions and putting urban transformation projects into effect within the frame of Provincial Environmental Plan prepared with an integrated and multi- dimensional perspective with a provincial scale through considering Istanbul’s interaction with its vicinity and region, and sub-scaled plans to be prepared under the guidance of this environmental plan.
Bringing a multi-centered, functional structure in the city, ensuring its balanced improvement, pursuing protection-
utilization balance for next generations in terms of natural resources utilization is another dimension of our planning and construction policy.
Our core priorities include creating healthy and secured life conditions for defenseless and disadvantaged groups, women, children and the youth for preventing barriers to their integration with urban life by means of providing economic and social advantages as well as education assistance; ensuring they become self-sufficient and enabling social balance and integrity through improving their life conditions.
Practices for incorporating all shareholders of the city including disadvantaged groups into decision making process for the city are being more common.
Attention is paid to improving and extending services related to social health and welfare.
Creating infrastructure to offer various sports facilities for every walk of life and presenting sports services with the organization of various events for this purpose is pioneered and facilitated.
Creating a system for conserving and handing existing cultural and art values down the next generations for the purpose of ensuring that culture and art take effect on life of national and international society by means of cooperation with all relevant persons, organizations and institutions and of introducing and popularizing national and traditional art and culture globally while embracing international art and culture in Istanbul where culture and art, common heritage of humanity and an international value turn into an heritage is the basis of our national culture and art policy.
Other dimension of our culture policy includes raising generations with qualifications and quality to embrace and understand Istanbul with its magical beauty, its entire cultural heritage, its history and its mission toward bright future of humanity and to share such integration of values with international community, and creating functional destinations.
Sustainable World City
Any kind of contribution is tried to be ensured for making Istanbul a respectable, reliable, preferred, pacemaker world city to live, work, get education and make investment; and for turning the city into a center of attraction for finance, technology and knowledge generation, culture, tourism and convention activities by means of improving and featuring global, regional advantages and competitive capacity of Istanbul.
Pioneer, Leader Municipality
Determining policies which will ensure realization of mission and vision of our municipality in line with the principles of our municipality; efficient and effective utilization from
Istanbul Metropolitan Municipality
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Objectives and Targets of the Administration
Targets and objectives of our administration are specified in our 5-year Strategic Plan covering years of 2010-2014, which is approved by our Municipal Assembly.
Main Functions Housing Management
Transportation Services Management
Social Support Services Management
Health Services Management
Environment Services Management
Culture Services Management
Strategic Objectives ST1.
Contributing to creating a livable city through directing its social, economic and physical development with an understanding respectful for natural, historical and cultural heritage of the city
ST2.
Rendering economic, rapid, safe and comfortable transport service
ST3.
Developing and extensifying support services aimed at the social needs of the residents of the city
ST4.
Contributing to development of life quality in terms of health services in a sustainable way
ST5. Providing a sustainable and healthy environment
ST6.
Contributing to protection, promotion of cultural heritage of the city and to flourishing its cultural life
Strategic Targets SO1.1. Conducting infrastructure works which will activate planning SO1.2. Generalizing integrated planning approaches and practices SO1.3. Activating urban transformation practices
SO1.4. Extending practices which will support urban aesthetics SO1.5. Activating housing inspections
SO1.6. Protecting natural, historical, cultural values in Bosporus and making them suitable for public use SO2.1. Generalizing mass transport and enhancing its comfort
SO2.1. Strengthening transport infrastructure SO2.3. Managing traffic effectively
SO2.4. Extending environment-friendly transport services and projects
SO2.5. Reinforcing coordination among planning, projecting and implementation units SO2.6. Strengthening cooperation with shareholders in terms of transport services management SO3.1. Activating and generalizing services intended for disadvantaged groups
SO3.2. Activating and generalizing vocational courses and activities SO3.3. Enhancing accessibility for services in municipal facilities
SO3.4. Transforming squatter houses on municipal parcels into regular living spaces SO3.5. Reinforcing cooperation with shareholders, volunteers in terms of social support services SO3.6. Increasing funeral and cemetery service level
SO3. . Strengthening coordination among social support service units SO4.1. Enabling and extending protective medical services
SO4.2. Contributing to effective presentation of pre-hospital emergency care services SO4.3. Activating and generalizing preventive medical services
SO4.4. Contributing to efficiently combatting zoonosis diseases SO5.1. Generalizing environmental protection practices SO5.2. Activating waste management
SO5.3. Activating and generalizing activities for renewable energy and energy efficiency SO5.4. Extending green areas
SO5.5 Improving practices for preventing sea pollution
SO5.6. Reinforcing cooperation with shareholders in terms of environment management SO6.1. Enhancing accessibility of cultural services
SO6.2. Increasing awareness for diversity of cultural life of Istanbul SO6.3. Enhancing practices for protecting cultural and natural assets SO6.4. Activating cultural tourism activities
SO6.5. Strengthening cooperation with shareholders in terms of cultural services SO6.6. Strengthening coordination between culture and publicity service units
ISTANBUL METROPOLITAN MUNICIPALITY I 2012 ANNUAL REPORT
resources; ensuring financial discipline; offering public services in a more efficient, effective and economic way of quality through making dominant a result-oriented and performance based management approach for realization of objectives and targets; improving cooperation and collaboration with sections and shareholders for which we render services are among prominent elements of our pioneering and leading municipal identity. Reinforcing our position and identity through improving such elements is the basis of our corporate policy.
General Management 22
Main Functions
Urban and Social Order Management
Disaster Management
Main Functions
Project Designing and Implementing Management
Legal Procedures Management
Financial Resource Management
Information Management
Supply Management
Human Resources Management
Public Relations and Communication Management Municipal Companies Management
Foreign Relations Management
Auditing and Corporate Inspection
Strategic Management
Strategic Objectives ST7.
Contributing to improvement and generalization of urban and social order
ST8.
Developing disaster response and recovery capacity via efficient risk management
Strategic Objectives
ST09.
Managing project designing and implementing processes in our main functions efficiently and effectively
ST09.
Managing project designing and implementing processes in our main functions efficiently and effectively
ST10.
Managing our financial resources and assets in compliance with our understanding of sustainable service
ST11.
Ensuring rapid access to accurate information on our service areas
ST12.
Managing supply process efficiently and effectively
ST13.
Offering "solution oriented" service with qualified employees
ST17.
Improving our corporate structure and working methods with continuous development approach
ST14.
Reinforcing the communication with our shareholders ST15.
Strengthening coordination and cooperation with our municipal companies ST16.
Reinforcing cooperation with shareholders
ST17.
Improving our corporate structure and working methods with continuous development approach
ST17.
Improving our corporate structure and working methods with continuous development approach
Strategic Targets SO7.1. Activating inspections for social order
SO7.2. Activating environmental protection inspections SO7.3. Activating urban aesthetic inspections
SO7.4. Increasing and activating activities intended for protection of customer rights SO7.5. Establishing an efficient system for monitoring inspection and implementation results SO7.6. Reinforcing coordination between inspection and implementation units SO7.7. Strengthening cooperation with shareholders and volunteers on inspection services SO8.1. Conducting preventive / mitigation activities
SO8.2. Developing disaster response capacity SO8.3. Enhancing disaster response performance SO8.4. Generalizing awareness practices for disasters SO8.5. Reinforcing coordination among disaster management units SO8.6. Strengthening cooperation with shareholders and volunteers on disaster
Strategic Targets
SO9.1. Planning and designing implementation demands in the most effective way
SO9.2. Managing expropriation activities effectively
SO9.3. Performing implementation demands on time and in line with project scope
SO9.4. Developing implementation inspection standards
SO9.5. Reinforcing cooperation with shareholders on infrastructure and implementation
SO9.6. Enabling legal processes and increasing awareness in this regard
SO10.1. Ensuring that risk-based internal control system is established and generalized
SO10.2. Establishing transparent financial management and reporting system with international standards SO10.3. Enabling information technology utilization in financial services
SO10.4. Managing resources efficiently SO10.5. Managing real estate revenues efficiently
SO10.6. Developing a service and solution oriented understanding of work SO11.1. Improving level of service for information and communication systems SO11.2. Developing and generalizing e-municipality applications
SO11.3. Improving solution development processes through activating the participation of units SO11.4. Extending information technology utilization in corporate reporting processes SO11.5. Managing corporate decision making process efficiently and ensuring access to decisions SO12.1. Enhancing purchasing process efficiency
SO12.2. Improving tender process
SO12.3. Enhancing process efficiency for in house / external support services SO13.1. Determining and adopting strategic competences
SO13.2. Conducting development programs in accordance with the strategic competences SO13.3. Developing a performance based understanding of work
SO13.4. Reviewing human resources processes and configuring them with strategic human resources understanding SO13.5. Establishing and extending recommendation system
SO17.8. Shaping corporate structure on the basis of process
SO14.1. Developing communication and publicity activities with "service oriented working approach"
SO14.2. Conducting public relations activities efficiently with "service oriented working approach"
SO15.1. Developing systems to strengthen coordination with municipal companies SO16.1. Contributing to development of international cooperation
SO16.2. Contributing to increasing awareness levels of our shareholders about issues relevant with the European Union
SO16.3. Increasing our capacity in terms of European Union projects SO16.4. Developing cooperation in European Union harmonization process SO17.1. Improving and extending auditing and inspection
SO17.2. Conducting auditing and inspection efficiently and effectively
SO17.3. Efficiently inspecting implementation of corporate activities in compliance with legislation and procedure SO17.4. Developing and extending internal inspection system
SO17.5. Conducting internal inspection efficiently SO17.6. Enabling strategic management process
SO17.7. Developing cooperation which will contribute to corporate development
Istanbul Metropolitan Municipality
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Figure 1. Municipal Assembly
CORPORATE STRUCTURE
MUNICIPAL ASSEMBLY
Strategic
Objective15.
Strengthening coordination and cooperation with our municipal companies
Strategic
Objective17.
Improving our corporate structure and working methods with continuous development approach
Organizational Structure
Municipal administration consists of municipal assembly, executive board and mayor according to Municipal Law No 5393. A regulation in parallel with this structure is also prescribed in Metropolitan Municipality Law No 5216.
Municipal Assembly
The Municipal Assembly is the decision-making body of Istanbul Metropolitan Municipality. Metropolitan Mayor is the head of the Municipal Assembly.
The Municipal Assembly is formed through delegating assembly members directly elected by the public for district municipal assemblies at a rate of one fifth depending upon their rank of election. Mayors of district municipalities within the boundaries of Metropolitan Municipality are natural members of the Assembly. Number of assembly members is 301.
DISTRIBUTION OF ASSEMBLY MEMBERS ACCORDING TO PARTIES
PARTY NUMBER
AK PARTY 176+1
CHP 111
INDEPENDENT 10
MHP 1
SP 2
TOTAL 301
Mayor of Istanbul Metropolitan Municipality is the head of Municipal Assembly.
The assembly meets for 5 days on the second week of each month and announces a month it will determine as a vacation.
Chairman of the Assembly Dr. Kadir TOPBAŞ
1st Deputy Chairman 2nd Deputy Chairman
Ahmet SELAMET Göksel GÜMÜŞDAĞ
Assembly Clerks Ahmet Hamdi GÜRBÜZ Abdullah KÜÇÜKOĞLU
Fatih EREN Özlem TEKE İbrahim BULUT
Semra YAŞAR Hatice SIRAÇ Gülver ERDEM Erdal BİRER Medet Cüneyt UĞUR
Resource. Department of Editorship and Conclusions, 2012
Assembly Meeting, 2012
Municipal Assembly takes decisions for determining general service policies and strategies such as approving strategic plan and activities, determining budget and performance criteria, and approving environmental arrangement plan and development plans as well as for internal organisation such as creating and changing municipal personnel positions within the scope of permanent staff.
Privileging on behalf of municipality, deciding to corporatize municipal companies or increase their capital and approving loans are among tasks of Municipal Assembly.
ISTANBUL METROPOLITAN MUNICIPALITY I 2012 ANNUAL REPORT
