NEAR EAST UNIVERSITY SCHOOL OF TOURISM AND HOTEL MANAGEMENT COURSE OUTLINE SPECIAL INTEREST TOURISM – THM 319 2015– 2016 ACADEMIC YEAR FALL SEMESTER Lecturer
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The purpose of this study is to provide empiricalevidence of job satisfaction in Zimbabwe hospitality industry to establish whether job satisfaction exist among employees in
Special attention is given to practical applications of written skills like report writing, formal letter writing and how to prepare for a power point presentation.. It also
‘It’s my job’ introduces people in different tourism environments to help students gain insight into the skills required,. Customer care – related directly to specific
Travel agents have taken Woman’s Day magazine to task for printing a scandalous article called “10 Things Travel Agents Won’t Tell You.” The article claims agents won’t tell
This ensures all consumers’ needs and desires are met. Package tours can be further broken.. down into specific tour types. Tours available range from Special-interest tours,
This course ensures that the students have a broad knowledge in all aspects of hygiene and appreciation of the standards that are required and how to achieve them such as HACCP,
Course Description: At the end of this course student will learn a practical resource for the executive housekeeper – and as a vehicle for promoting the professionalism of
• Specialized service (or service in situ): the food and drink is taken to where the customer is. This includes tray service in hospitals or aircraft, trolley