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精神科護理人員人格堅毅性、因應策略與職業疲潰相關性之探討

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精神科護理人員人格堅毅性、因應策略與職業疲潰相關性之

探討

謝佳容;謝馨儀;陳碧霞;蕭?伶;李選

Abstract

人格堅毅性是指在健康方面具有緩衝壓力作用的人格特質,在健康的領域中常被熱切探討,本研 究在探討精神科護理人員人格堅毅性、因應策略和職業疲潰的相關性,以瞭解精神科護理人員的 人格堅毅性,發揮有效的因應策略,預防職業疲潰,進而提升護理照顧的品質。本研究採分層隨 機抽樣法,對象為台北市區域醫院以上的精神科病房護理人員計147 名,以問卷調查法為主, 以結構性問卷收集資料。問卷內容含樣本基本屬性量表、人格堅毅性量表、因應策略量表及職業 疲潰量表。結果顯示:(一)研究對象多數擁有高程度的人格堅毅性(M=157.84 分, SD=18.42),(二)精神科護理人員人格堅毅性與因應策略型態中的面對問題、樂觀式、支持 性、自恃性因應策略有統計正相關,(三)人格堅毅性與職業疲潰中「情緒耗竭、乏人性化」具 有統計負相關,而與職業疲潰中「個人成就感」具有統計正相關,(四)精神科護理人員因應策 略型態中「逃避式因應策略」與職業疲潰中「情緒耗竭」具有統計正相關。而護理人員因應策略 三種型態中「 面對問題、樂觀式、自恃性因應策略 」與職業疲潰中「個人成就感」亦具有統計 正相關。以上結果可應用於精神科護理領域,有助於瞭解護理人員人格堅毅性特質、因應策略與 職業疲潰的相關性,可作為臨床護理實務及護理行政工作之參考。

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