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(1)

Entrepreneurship Seminar 2011

A

2

Z Solutions

for preservation, dissemination and

digital information management

(2)

This business plan is submitted in a seminar on

entrepreneurship called European Virtual Venturing

for the fulfillment of the Module 4 - Human resource

management, International master in digital library

learning program.

Supervisors

Professor Aira Lepik, Tallinn University, Estonia and

Professor Rick Thompson & Professor Claudie Orian,

Ecole supérieure d'informatique réseaux et systèmes

d'information (ITIN), France.

April 2011

(3)

French Part: David Fernandes Jérémie Crochemar Jonny Ndi Estonian Part: A. I. M. Jakaria Rahman Muharrem Yilmaz Dydimus Zengenene D I L L 2 0 1 1 – I T I N M 2 I R T 2 0 1 1 3

(4)

 Executive Summary

 Business concept

 Company Overview

 Mission, Vision, Specialty

 Company structure

 Why this service?

 Service description

 Market: description

 Market: overview

 Market: environmental analysis

 Marketing mix (the 7p’s)

 SWOT analysis

 Porter five forces analysis

 Strategic plan

 Financial plan

(5)

 A. Concept Description

The main aim of the business is to provide a service that non governmental

organizations will take full advantage of information management and dissemination technologies at affordable costs.

 B. Opportunity

Due to the proliferation of democracy and humanitarian work, many non governmental organizations are emerging covering wide ranges of information generating activities. These organizations rely on donor funds. They, therefore, seek to achieve maximum efficiency and effectiveness at the lowest cost possible.

Application of technology in information management is a recent development that has potential to grow, organizations which do not specialize in technology are less likely to adapt to these changes without special assistance from specialist companies. A 2 Z will there meet these demands of affordability and efficiency in supporting information management technologies.

A 2 Z does not have any direct competitor in its target market segment, however large companies that offer generalized IT support services like Microsoft will offer indirect competition. Our strength however is on lower costs and closeness to the customer.

(6)

 C. Competitive advantage

Our set of services is packaged as one stop service which that maintains the customer loyalty from installation to perpetual support. Open source software is gaining more popularity and trust among customer as compared to proprietary software which is generally regarded as profit centric rather than service centric.

Our support for these software will ensure that we are highly specialized in reliable but cheaper services. We will have to support organizations from installation, configuration and setting up, metadata entry and continuous support as need be.

 D. Challenges

Though we foresee great profits in the referred markets. We are aware of the fact that our service can easily be copied by competitors since it is best on the free open source

software. As new graduates we also note that we do not have experience.

 E. Solution

To meet this challenge, the company will embark on a vigorous and aggressive marketing program that anchor on strong values as well as effective communication with the

customers. We, therefore, seek to position ourselves on the market with swift speed and expand as quickly as possible at the same time maintaining customer loyalty to safeguard

(7)

 A

2

Z solution is a newly formed company

 To provide services that promote the

utilization of

Open Source Software

to manage and disseminate information

 To support

non-profit

organizations

which do not afford to hire their own IT

experts and information management

professionals

 These organization generate a lot of

information which need to be managed

and disseminated with the help of IT

(8)

8



Company Name: A

2Z Solutions

Provide services for preservation, dissemination and digital

information management using open source software

Mission • To promote technological information management for non-profit organizations Vision • To make sure that information technology is cheaply harnessed in the non-profit sector particularly in information management and dissemination Specialty

• Digital Asset and Information

(9)

A2Z Solution Headquarter Paris (France) Branch Tallinn (Estonia)

Establishment in

France : headquarter

Estonia : branch

 Operations limited to France and Estonia at the beginning  Going to be global if it success

(10)

• Become a leading and

prestigious company with high

quality for information

treasures by exploring them

around the world

• Contribute to world

development through IT

utilization

(11)

Lots of

information

Fact

Organize, Manage & Disseminate Organize, Manage & Disseminate

Solution

Affordable cost

Effective

dissemination of

the information

Better access

11

(12)

Offer expert support of the following software

Dspace Greenstone E-print

Content Management System software • Drupal • Joomla • Plone • Wordpress, etc

Offer the following services

Installation of information management softwares Customization of the softwares according the customers organization policy Digitization of documents as per need, (e.g.:

scanning documents and upload in the system) Metadata input against digitized object Training of the manpower of the respective organization Data backup services (in case

of unforeseen disasters)

(13)

Need for keeping digital assets Accessibility via networks For non-profit organizations Offer expert support on open source softwares Open Source Software : Free Open Source

Software : Free Installation and Support : Very

Expensive Installation and

Support : Very Expensive

Offer a cheaper and reliable service which is affordable to the non-profit making

organizations

(14)

• Completely confidential, reliable, trustworthy expertise, and service(s) through the provision of an uncompromising service. This dictates that we have the latest technology, hardware, software, and well-trained personnel so as to deliver this promise.

Excellence in fulfilling the promise

• We cannot afford to delay our clients for whatever reason, as this will have a negative bearing on our image, reputation, and future business. We need to be continually communicating with the client, ensuring we provide needs-based solutions.

Timely response to clients' orders

• Considering the nature of our services, the skill and depth of

knowledge of our personnel is of utmost importance in determining the provision of the service(s) to the end-users.

Skill and depth of knowledge

(15)

• Not wanting to be associated with the numerous vendors on the market, we intend to aggressively market our business and the services we provide in order to be at the top of our clients' minds

Clear product and marketing positioning

• The company's various alliances with technological and training partners shall prove invaluable. The skills and intellectual capacity these partners will have in the fields of product support, design and system integration, implementation and execution, lifecycle support and understanding, training, and in the application of new technology are intangible benefits to A2Z solution.

Leveraging from a large pool of expertise

Features

(16)

• Dspace • Greenstone • E-print

• Content Management soft

Open Source Software

• Designing • Development • Training Services available • Setting up • Customization • Utilization • Data Backup • Support Center IT & Information Management Personnel

Stage of development

16

(17)

• Analysis of needs

• Installation of information management softwares

Setting Up

• Customization of the softwares according the customers organization policy

• Development / Editing of Source Codes

Customization

• Digitization of documents as per need, (e.g.: scanning documents and upload in the system)

• Metadata input against digitized object

• Training of the manpower of the respective organization

Utilization

• Continuous support • Call Center

• Data backup services

Resolution Center

(18)

Optimal Price (1 day) for Service “Setting Up”

Price Responses Percentage (%) Cumulative Quality answer Answer : Price too high Percentage (%) Cumulative Price answer % potential buyers 700 100 20,00% 100,00% 0 0,00% 0,00% 0,00% 800 225 45,00% 80,00% 0 0,00% 0,00% 20,00% 900 125 25,00% 35,00% 40 8,00% 8,00% 57,00% 1000 30 6,00% 10,00% 50 10,00% 18,00% 72,00% 1100 20 4,00% 4,00% 80 16,00% 34,00% 62,00% 1200 0 0,00% 0,00% 125 25,00% 59,00% 41,00% 1300 0 0,00% 0,00% 180 36,00% 95,00% 5,00% 1400 0 0,00% 0,00% 25 5,00% 100,00% 0,00% TOTAL 500 100,00% 500 100,00% 0.00% 20.00% 40.00% 60.00% 80.00% 100.00% 120.00% 700 800 900 1000 1100 1200 1300 1400 P e rc e n ta g e ( % ) Price (euros)

Cumulative Quality answer Cumulative Price answer Potentials buyers

Price Analysis

(19)

Support 1 month : 5000€ 1 year minimum 0-100 docs : Free 100 more docs : 500€ Utilization 1 day : 1,500 € Minimum : 3 days 0-100 docs : Free 101 to 1000 docs : 799 € 1001 to 3000 : 1 999 € 3001 to 8000 : 3 999 € 8001+ : 0,49€ per document Customization 1 day : 1,500 € Minimum : 4 days 0-100 docs : Free 101 to 1000 docs : 799 € 1001 to 3000 : 1 999 € 3001 to 8000 : 3 999 € 8001 + 0,49 € per document Setting Up 1 day : 1,000 € Minimum : 3 days

More days may be needed in case of large organization)

Prices

(20)

20

France

84

89

Estonia

15

54

International

National

Number of

Registered

NGOs

(21)

III. Target

Not segmenting the market according to their category because

our services can be applied to any kind of activities.

Estonia and France

Small / Medium Non governmental organization

NGO which produce information enough to require high-quality IT and information management

NGO too small to have either a separate IT management staff or professional information managers

(22)

Our client is not individual. They are organizations,

we should:

• Build an image & reputation through successful

cases

• Publicity through newspapers and Internet

• High visibility on the internet searching

• Visible in

community,

groups of similar

businesses

(23)

We act with integrity and show respect

• Demonstrate a

commitment to integrity and ethics

• Show respect for and value all individuals for their diverse

backgrounds,

experience, styles, approaches and ideas • Speak positively and

supportively about team members when apart

• Listen to others for understanding.

• Assume positive intent

We are all accountable

• Accept personal

accountability for our own actions and results • Actively engage in

discussions and support decisions once they are made

• Involve others in

decisions and plans that affect them

• Keep promises and commitments made to others

• Personally commit to the success and well being of team-mates

We are passionate about our business, our brand and our

Offers

• Show pride in our brand and heritage

• Promote a positive, energizing,

optimistic and fun environment

• Serve our customers through the quality of services

• Promote and implement creative and innovative ideas and solutions

• Aggressively promote and protect our

reputation

(24)

France Estonia

A2Z

Solution

Customers Suppliers Partners Banks States Competitors None

Non-Governmental Organizations

None - Dspace - Greenstone - E-prints - Content Management eg. Joomla, Plone, Wordpress, Durpal

Overview

24

(25)

25

 The market is still new and not saturated

 Most companies are not focused on IT, but on the

services

with

IT

personnel

and

Information

Management personnel

 Market is very fresh in Estonia and France, and there is

no competitor till now

(26)



The partners are a very important part of our strategy



Partners are the one who will provide the update of

softwares, and technical solutions and services through

us.



We gathered a list of potential partners, and studied their

partnership conditions.



Partnership relationships will take time, but will be

valuable

(27)

27

• Installation Customization, Digitization, Metadata input, Training, Backup services, Continuous support

1. Product (Service)

• The price lower than the cost of hiring and maintaining professional experts

2. Price

• Most services will be provided at the customer’s premise

3. Place

• Internet and website, Newspaper, magazine advertisements, Conferences, Face to face

4. Promotion

• Internal : Staff needs financial benefits and motivation

• External : Customer is king, law is my master and profit is my motive

5. People

• Customization of the software according the customers organization policy

6. Process

• Maintenance and publication of customer reports and feedback

(28)

 1. Product (Service) – Installation – Customization – Digitization – Metadata input – Training – Backup services – Continuous support  2. Price

– The price lower than the cost of hiring and maintaining professional experts, – A survey will always be carried out to balance the market expectations and

the need to maintain a viable business

 3. Place

– Most services will be provided at the customer’s premise except the data backup for which the company will maintain a secure server for clients’

(29)

 4. Promotion

– Internet and website

– Newspaper, magazine advertisements – Conferences

– Face to face

 5. People

Internal

Staff needs financial benefits and motivation

– Recruitment policy (Get the right people on the bus, the wrong people off the bus, When we have the right people on the bus ensure the right people are on the right seats of the bus)

– Maintaining the culture of information sharing among staff members

External

– Policy (Customer is king, law is my master and profit is my motive) Customer representatives

(30)

 6. Process

– Installation of information management softwares

– Customization of the softwares according the customers organization

policy

– Digitization of documents as per need, (e.g.: scanning documents and

upload in the system)

– Metadata input against digitized object

– Training of the manpower of the respective organization

– Data backup services (in case of unforeseen disasters)

 7. Physical evidence

– Services will be offered to the locations of the company however the

following will serve as physical evidence of Excellence

– Professional dressing of staff that interact with customers

– Maintenance and publication of customer reports and feedback

(31)

Strengths Weaknesses

Opportunities Threats

- New service on the market

- Covering a large perimeter

- Booming market

- Competitors can easily copy the existing

service

- Softwares supported can update / need to be trained

- Lack of documentation to know well the

sotfwares - High demand - Low Cost - Good IT science knowledge - Customer Loyalty / Relationship - Absence of - experience

SWOT Analysis

31

(32)

• Using IT consultant company is common phenomena • People desire more

electronic information • People like virtual

communication with organizations

•The market is fresh and full of opportunities

•Organizations get fund for digitization

•Open source software cost nothing • International and national authorities encourage • E-governance • Preservation of

intellectual assets Political

factors Political factors Economic factors Economic factors Technological factors Technological factors Social factors Social factors 32

(33)

 Political factors

• International unions and some national authorities are encouraging organizations to digitalized and preserved their intellectual assets

• The rules, regulations, rights, obligations and available state aid are the same for all companies whether they are French or not

• French companies create their own legal entity, without having to invest a minimum amount or create a minimum number of jobs

• Company legal structures may be implemented on a temporary or permanent basis without running any legal risks

• According to a report by OECD (Organization for Economic Co-operation and Development) in 2009, Estonia has an open and friendly business environment even though it needs to do more.

(34)

 Economical factors

• Enormous funds are available by European Union for the organizations which want to create digital property

• Many IT - Software consulting companies already exist but their target market is not very precise as our company.

• The open source software consulting is very fresh on the market, and full of opportunities

 Social factors

• In Europe, people are getting more desired electronic access to information and asking more remote access service.

• To satisfy the demand, companies have to get virtual face if they are not yet. • For last decades, getting accessibility via web has been a very good way to

improve a brand's public image. Nowadays, it’s even more than that, it is a requirement.

(35)

 Technological factors

• Estonia and France are two of the world’s top countries in

Internet connectivity with good e-government, which is

considered as the most outstanding example in central Europe,

and in several aspects (such as governance or delivering

e-services for businesses) even exceeds the standards of the OECD

countries on average.

• Using consultants for IT solutions is a common reflex for

companies in Europe, so the market should not be hard to

penetrate.

(36)

Rivalry among

existing competitors

Threats of New Entrants Bargaining Power of Suppliers Bargaining Power of Buyers Threats of Substitute Products or Services Low: There is no suppliers High:

The service can

be easily copied Middle:

Buyers can try works on the softwares

without support Middle:

There is no substitute for this service except companies which offer a support on a specific

(37)

 The HRM policy

In our bid to attract high level quality of human capital, we will emphasize on merit, however the following factors will be taken in to consideration, gender, balance, equality, transparency and people with disadvantage

 Planning

Based on strategic forecasting of HRM needs to be done with constancy of legal requirements of each country (minimum wage and conditions)

 Recruitment

Recruitment of the executive will be international however local recruitment will be done for all lower level staff and in accordance with the national laws. Gender balance also will be considered.

 Selection

Specialized human resource consultancy firms will be used in the long run, given the challenges in selection management.

(38)

 Training

Fresh recruitment will get on job training. Employes will also received training for professional development when needed.

 Appraisal

Performance based reward mechanisms will be put in place. Therefore, annual appraisal excessive will be carried out to facilitate reward and promotion

 Evaluation

There will be employed some continuous evaluation exercises that will assess the performance of staff based on meeting of targets, efficiency, as well as customer handling abilities

 Motivation

The company will try to keep staff motivated by maintaining an open and flexible communication structure that promotes innovation and freedom. Salaries and benefits will be highly competitive; however we will keep salary ranges minimum in order not to discourage lower level staff by too large salary discrepancies.

(39)

Year 1

(Headquarters)France 6 employees

Year 2

(Subsidiary)Estonia 9 employees

Year 3

9 employees

Year4

9 employees

Year 5

InternationalEurope / 11 employees

– Year 1 : Launching company and offering services only in France – Focus on 1 specific market and loyalty customers

– Year 2 : Launching Estonia site to gain more customers

– Year 3 to 4 : Keep the existing market and try to keep customers

– Year 5 : Launching services all around the Europe / World if success

(40)

Chief Executive Officer Dydimus Zengenene Chief Executive Officer

Dydimus Zengenene

Chief Financial Officer David Fernandes Chief Financial Officer

David Fernandes Research and Development Research and Development Technician Muharrem Yilmaz Technician

Muharrem Yilmaz Technician Jonny Ndi Technician

Jonny Ndi

Sales & Marketing Sales & Marketing

Sales Manager Jakaria Rahman Sales Manager Jakaria Rahman Customer Service Jérémie Crochemar Customer Service Jérémie Crochemar  Trainer:  Jérémie Crochemar  Secretary:  David Fernandes  Additionnal functions:  Technician Support:  Muharrem Yilmaz  Jonny Ndi 40

(41)

2

nd

year

• 1 Secretary

• 1 Technician Support

• 1 Customer Service

5th year

• 1 Trainer

• 1 Technician

 Everyone got a specific function

 Need more employees to answer to the need for the 2nd and 5th year  CEO : Only earn enough money to survive the 1st year

 Wages increase after 3 years

 Dividends delivers if the result is good

(42)

 Funding: 300,000 € 0 200 000 400 000 600 000 800 000 1000 000 1200 000

Year 1 Year 2 Year 3 Year 4 Year 5

Revenues

Revenue

(43)

Year 1 Year 2 Year 3 Year 4 Year 5 Service A Price Quantity

Number of Customers 19 31 35 33 42

Fee per Customer 1 000,00 € 2 2 000 € 2 000 € 2 000 € 2 000 € 2 000 €

Total 38 000 € 62 000 € 70 000 € 66 000 € 84 000 €

Service B

Number of Customers 22 35 39 37 47

Fee per Customer 1 500,00 € 3 4 500 € 4 500 € 4 500 € 4 500 € 4 500 € Total 99 000 € 157 500 € 175 500 € 166 500 € 211 500 € Service C

Number of Customers 23 34 39 35 47

Fee per Customer 1 500,00 € 3 4 500 € 4 500 € 4 500 € 4 500 € 4 500 € Total 103 500 € 153 000 € 175 500 € 157 500 € 211 500 € Service D

Number of Customers 16 33 37 35 46

Fee per Customer 1 000,00 € 12 12 000 € 12 000 € 12 000 € 12 000 € 12 000 € Total 192 000 € 396 000 € 444 000 € 420 000 € 552 000 €

Net Revenue 432 500 € 768 500 € 865 000 € 810 000 € 1 059 000 €

(44)

44/9 Year 1 Year 2 Year 3 Year 4 Year 5 Sales & Marketing

Sales Manager 40 000 € 40 000 € 40 000 € 42 000 € 42 000 € Marketing Manager Customer service 36 000 € 36 000 € 36 000 € 38 000 € 38 000 € Tech support 34 000 € 34 000 € 35 000 € 35 000 € Trainer 36 000 € 36 000 € 38 000 € 76 000 € Total Salary 76 000 € 146 000 € 146 000 € 153 000 € 191 000 € Benefits Percent (%) 40% 40% 40% 40% 40%

Total benefit costs 30 400 € 58 400 € 58 400 € 61 200 € 76 400 € Total S & M Compensation 106 400 204 400 204 400 214 200 267 400

% of Revenue 24,6% 26,6% 23,6% 26,4% 25,3%

Research and Development

Technicians 70 000 € 70 000 € 70 000 € 74 000 € 111 000 € Total Salary 70 000 € 70 000 € 70 000 € 74 000 € 111 000 € Benefits

Percent (%) 40% 40% 40% 40% 40%

Total benefit costs 28 000 € 28 000 € 28 000 € 29 600 € 44 400 € Total R & D Compensation 98 000 98 000 98 000 103 600 155 400

% of Revenue 22,7% 12,8% 11,3% 12,8% 14,7%

General & Administration

Chief Executive Officer 12 000 € 45 000 € 50 000 € 50 000 € 55 000 € Chief Financial Officer 40 000 € 40 000 € 40 000 € 42 000 € 42 000 € Secretarial 36 000 € 36 000 € 38 000 € 38 000 € Total Salary 52 000 € 121 000 € 126 000 € 130 000 € 135 000 € Benefits

Percent (%) 40% 40% 40% 40% 40%

Total benefit costs 0 € 48 400 € 50 400 € 52 000 € 54 000 € Total G & A Compensation 52 000 € 169 400 € 176 400 € 182 000 € 189 000 €

% of Revenue 12,0% 22,0% 20,4% 22,5% 17,8%

Total Salary & Wages 198 000 € 337 000 € 342 000 € 357 000 € 437 000 € Total Benefits 58 400 € 134 800 € 136 800 € 142 800 € 174 800 € Total Compensation 256 400 € 471 800 € 478 800 € 499 800 € 611 800 €

(45)

Year 1 Year 2 Year 3 Year 4 Year 5 Sales & Marketing

Salaries and Benefits 106 400 € 204 400 € 204 400 € 214 200 € 267 400 € Commissions % of Revenue 5% 21 625 € 38 425 € 43 250 € 40 500 € 52 950 € Direct Mail Campaign 50 000 € 15 000 € 15 000 € 15 000 € 40 000 € ISO Certification (9000-27000) 24 000 € 24 000 €

Rent 60 000 € 102 000 € 102 000 € 102 000 € 102 000 €

Transport 4 800 € 9 000 € 9 000 € 8 640 € 9 600 €

All other expenses % of Revenue 6% 25 950 € 46 110 € 51 900 € 48 600 € 63 540 € Total Sales and Marketing 292 775 € 414 935 € 425 550 € 452 940 € 535 490 €

Research & Development

Salaries and Benefits 98 000 € 98 000 € 98 000 € 103 600 € 155 400 € All other expenses % of Revenue 3% 12 975 € 23 055 € 25 950 € 24 300 € 31 770 € Total Reaserch & Development 110 975 € 121 055 € 123 950 € 127 900 € 187 170 €

General & Administration

Salaries and Benefits 52 000 € 169 400 € 176 400 € 182 000 € 189 000 € Depreciation 4 400 € 5 133 € 5 133 € 5 133 € 5 867 € All other expenses % of Revenue 2% 8 650 € 15 370 € 17 300 € 16 200 € 21 180 € Total General & Administration 65 050 € 189 903 € 198 833 € 203 333 € 216 047 €

Total Operating Expenses 468 800 € 725 893 € 748 333 € 784 173 € 938 707 €

% of Revenue 108,4% 94,5% 86,5% 96,8% 88,6%

Allocation of Operating Expenses between:

Vaiable 69 200 € 122 960 € 138 400 € 129 600 € 169 440 € Fixed 310 800 € 491 933 € 498 933 € 519 933 € 657 667 € Total 380 000 € 614 893 € 637 333 € 649 533 € 827 107 €

(46)

46

Year 1 Year 2 Year 3 Year 4 Year 5

Net Revenues 432 500 768 500 865 000 810 000 1 059 000

Income Tax (Rate Federal & State) 0,33 0,33 0,33 0,33 0,33

Net Earnings Before Taxes -55 507 10 767 80 917 -7 773 76 540 Cumulative -55 507 -44 741 36 176 28 403 104 943

Taxes 0 0 -12 057 2 591 -25 511

(47)

47

Year 0 Year 1 Year 2 Year 3 Year 4 Year 5 Purchased

Net Revenues Assets 432 500 768 500 865 000 810 000 1 059 000

Capital Expenditures

Computers, Software & Office

Equipment 13 200 2 200 13 200 4 400

Plant & Equipment 6 000 1 000 1 000

Other 500 500 500 500 500

Total Capital Expenditures 0 19 700 3 700 500 13 700 5 900

% of Revenue 4,6% 0,5% 0,1% 1,7% 0,6%

Depreciation Computers, Sofware & Office Equipment (allocated to General & Administrative Expenses)

Depreciation Rate: Years 1 3 3 3 3 3

Year 0 0 0 0 0 0 Year 1 4 400 4 400 4 400 0 0 Year 2 733 733 733 0 Year 3 0 0 0 Year 4 4 400 4 400 Year 5 1 467 Total Depreciation 4 400 5 133 5 133 5 133 5 867

(48)

48

Year 1 Year 2 Year 3 Year 4 Year 5 Accounts Receivable

% of Revenue 8,3% 8,3% 8,3% 8,3% 8,3%

Days Outstanding 30 30 30 30 30

Accounts Receivable 64 616 91 851 100 513 94 122 123 056 (Increase)/Decrease from Prev. Period -64 616 -27 236 -8 662 6 391 -28 934 Inventory

% of Revenue 8,3% 8,3% 6,7% 6,7% 6,7%

Inventory Turns 12 12 15 15 15

Inventory Days 30 30 24 24 24

Inventory 64 616 91 851 81 137 75 978 99 334 (Increase)/Decrease from Prev. Period -64 616 -27 236 10 714 5 159 -23 356 Other Current Assets

% of Revenue 1,0% 1,0% 1,0% 1,0% 1,0%

Days 4 4 4 4 4

Other CA Value 7 785 11 066 12 110 11 340 14 826 (Increase)/Decrease from Prev. Period -7 785 -3 281 -1 044 770 -3 486 Accounts Payable & Accrued Expenses

% of Revenue 8,3% 8,3% 8,7% 8,7% 8,7%

Days 30 30 31 31 31

AP & Accrued Value 64 616 91 851 105 357 98 658 128 986 Increase/(Decrease) from Prev. Period 64 616 27 236 13 506 -6 699 30 328 Other Current Liabilites

% of Revenue 1,0% 1,0% 1,0% 1,0% 1,0%

Days 4 4 4 4 4

Other Current Liabilities 7 785 11 066 12 110 11 340 14 826 Increase/(Decrease) from Prev. Period 7 785 3 281 1 044 -770 3 486

(49)

49

Begin Year 1 Year 2 Year 3 Year 4 Year 5 ASSETS

CURRENT ASSETS

Cash 300 000 165 484 151 549 231 749 214 051 234 478 Accounts Receivable 64 616 91 851 100 513 94 122 123 056 Inventories 64 616 91 851 81 137 75 978 99 334 Other Current Assets 7 785 11 066 12 110 11 340 14 826 Total Current Assets 300 000 302 500 346 317 425 509 395 491 471 694 PROPERTY & EQUIPMENT 0 14 393 11 860 6 076 13 443 12 083 TOTAL ASSETS 300 000 316 893 358 177 431 586 408 934 483 778

LIABILITIES & SHAREHOLDERS' EQUITY CURRENT LIABILITIES

Short Term Debt 0 0 0 0 0 0

Accounts Payable & Accrued Expen 64 616 91 851 105 357 98 658 128 986 Other Current Liab 7 785 11 066 12 110 11 340 14 826 Current portion of long term debt 0 0 0 0 0 0 Total Current Liabilities 0 72 401 102 918 117 467 109 998 143 812

LONG TERM DEBT (less current portion) 0 0 0 0 0 0

STOCKHOLDERS' EQUITY

CommonStock 300 000 300 000 300 000 300 000 300 000 300 000

Preferred Stock 0 0 0 0 0 0

Retained Earnings -55 507 -44 741 14 119 -1 064 39 966 Total Equity 300 000 244 493 255 259 314 119 298 936 339 966 TOTAL LIABILITIES & EQUITY 300 000 316 893 358 177 431 586 408 934 483 778

(50)

50

Year 1 Year 2 Year 3 Year 4 Year 5

NET REVENUES 432 500 768 500 865 000 810 000 1 059 000 COST OF REVENUE 18 207 31 840 35 750 33 600 43 753 % of Revenues 4,2% 4,1% 4,1% 4,1% 4,1% GROSS PROFIT 414 293 736 660 829 250 776 400 1 015 247 % of Revenues 95,8% 95,9% 95,9% 95,9% 95,9% OPERATING EXPENSES

Sales & Marketing 292 775 414 935 425 550 452 940 535 490 Research & Development 110 975 121 055 123 950 127 900 187 170 General and Administration 65 050 189 903 198 833 203 333 216 047 Total Operating Expenses 468 800 725 893 748 333 784 173 938 707

% of Revenues 108% 94% 87% 97% 89%

EARNINGS FROM OPERATIONS -54 507 10 767 80 917 -7 773 76 540 EXTRAORDINARY INCOME / (EXPENSE) -1 000 0 0 0 0

EARNINGS BEFORE INTEREST & TAXES -55 507 10 767 80 917 -7 773 76 540

INTEREST INCOME / (EXPENSE) 0 0 0 0 0

NET EARNINGS BEFORE TAXES -55 507 10 767 80 917 -7 773 76 540

TAXES 0 0 -12 057 2 591 -25 511

NET EARNINGS -55 507 10 767 68 859 -5 182 51 030

(51)

51

Year 1 Year 2 Year 3 Year 4 Year 5

OPERATING ACTIVITIES

Net Earnings -55 507 10 767 68 859 -5 182 51 030

Depreciation 5 307 6 233 6 283 6 333 7 260

Working Capital Changes

(Increase)/Decrease Accounts Receivable -64 616 -27 236 -8 662 6 391 -28 934

(Increase)/Decrease Inventories -64 616 -27 236 10 714 5 159 -23 356

(Increase)/Decrease Other Current Assets -7 785 -3 281 -1 044 770 -3 486

Increase/(Decrease) Accts Pay & Accrd Expenses 64 616 27 236 13 506 -6 699 30 328

Increase/(Decrease) Other Current Liab 7 785 3 281 1 044 -770 3 486

Net Cash Provided/(Used) by Operating Activities -114 816 -10 236 90 701 6 002 36 327

INVESTING ACTIVITIES

Property & Equipment -19 700 -3 700 -500 -13 700 -5 900

Other

Net Cash Used in Investing Activities -19 700 -3 700 -500 -13 700 -5 900

FINANCING ACTIVITIES

Increase/(Decrease) Short Term Debt 0 0 0 0 0

Increase/(Decrease) Curr. Portion LTD 0 0 0 0 0

Increase/(Decrease) Long Term Debt 0 0 0 0 0

Increase/(Decrease) Common Stock 0 0 0 0 0

Increase/(Decrease) Preferred Stock 0 0 0 0 0

Dividends Declared 0 0 -10 000 -10 000 -10 000

Net Cash Provided / (Used) by Financing 0 0 -10 000 -10 000 -10 000

INCREASE/(DECREASE) IN CASH -134 516 -13 936 80 201 -17 698 20 427

CASH AT BEGINNING OF YEAR 300 000 165 484 151 549 231 749 214 051

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52

Year 1 Year 2 Year 3 Year 4 Year 5

Revenue 432 500 768 500 865 000 810 000 1 059 000 Cost of Revenue Variable 17 300 30 740 34 600 32 400 42 360 Fixed 907 1 100 1 150 1 200 1 393 Total 18 207 31 840 35 750 33 600 43 753 Operating Expenses Variable 69 200 122 960 138 400 129 600 169 440 Fixed 310 800 491 933 498 933 519 933 657 667 Total 380 000 614 893 637 333 649 533 827 107

Total Costs & Expenses

Variable 86 500 153 700 173 000 162 000 211 800 Fixed 311 707 493 033 500 083 521 133 659 060 Total 398 207 646 733 673 083 683 133 870 860

Variable Costs/Revenue Ratio 0,20 0,20 0,20 0,20 0,20

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53

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