醫院病患服務之研究－以 CRM 觀點

It is divided into three parts which are hospital, outsourcing firm and environment, the consequence reveals ： In hospital, except the high rank

份均為 80% 左右，成功建立檢驗主檔─ LOINC 對應資料庫及建立檢驗報告檔之 LOINC 欄位；並針對該院檢驗作業流程為因應 LOINC

Relationship between Quality Management Activities and Hospital Performance in Taiwan--A Longitudinal

attracting more patients, many hospitals invest a lot on many quality management activities, such as TQM, QCC, developmen t of clinical pathway, ISO standards, suggestion

顧客才會主動就診，因此「顧客關係管理」的建立，勢必成為醫院永續經營的核心競爭優勢

： 專案規劃因素對於護理計劃系統的導入有影響 H4.1：專案小組技能對於護理計劃系統的導入有影響

The content of questionnaire in the attitude toward health care administration could be divided into two parts: firstly, the attitude toward the ethic codes of health

administrative training, graduation in nursing and perceptions of positive experiences. 5) Head nurse''s self-efficacy of management influenced self-appraisal