2014 Spring Term Applications I Knowledge Management:

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Knowledge Management:

Applications I

2014 Spring Term

D. Tunc Medeni, YBÜ

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2

Related Basic Terms

(Drucker, Mintzberg, Nonaka)

• Knowledge-based economy, society and firm

• Knowledge management, management knowledge • Knowledge managers (critical, collaborative and

creative) – how they manage, are educated

– contemplate and internalize experience and explicit

knowledge, as well as articulate and externalize tacit knowledge to share with others

– learning to make better use of personal and practical knowledge for personal action and social practice and

impact

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Knowledge

(Aristotle, Nonaka, Wikipedia…)

1. Episteme (scientific knowledge) More explicit

2. Techne (crafts & art > applied knowledge)

More tacit

3. Phronesis (practical wisdom or prudence)

Capacity to find the right answer on the right spot at the right time. The quality of

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4

How Knowledge Map(ping) as process

and product can help us for KM?

TACIT/INSIDE EXPLICIT/

CODIFIED

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BİHAP (Knowledge Mapping Project) in

Ministry of Development (MoD)

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6

KM Education Programs

Business & Strategy Perspective Knowledge Perspective Organization & People Perspective Technology Perspective

KM

Mindset

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A KM Mindset?

Management Knowledge

Knowledge Management

A historical and critical

appreciation of specific and general management

knowledge

Management by or of knowledge, embedded and created within management practices

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8

A New Refractive Mindset?

Refraction…

• Reflection is understood better as a socially

situated, relational, political and collective

process. (Reynolds and Vince 2004)

• “Bystanders reflect,... and... refract.” (Drucker

2004, p.48)

• “Trans-Cultural Refraction” (Uno 1999,p.1)

• “Refractivity as a creativity skill” (Amar 2002,

p. 11）

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Reflection & Refraction: While Reflections

Do Not Cross Boundaries, Refractions Do

Critical Thinking (non-linearity) Creative Thinking Reflection Refraction Incident Ray

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Reflections & Refractions in

Cross-Cultural Knowledge Interactions

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From Metaphor to Model: Reflective and

Refractive Interactions @ Knowledge Amphora

reflection refl_ecti on refr ac tion refr act ion reflection ref rac tion reflection refraction reflection refra ct ion K2 K3 K4 K5 K1 K4 K3 K2 K5 K1 K1..K5: Knowledge Types of Different Societal Entities

Reflection: Yansıma, Tefekkür